Membership Committee Home Page

Welcome to the ATCTA Membership Committee. On this page you can find news and announcements from the committee, the roster of committee members, the committee's mission and charter, as well as some frequently asked questions about the Membership Committee.

ATCTA Membership Committee Responsibilities

Develop a written membership marketing program
Ensure that appropriate data is captured and maintained in the membership database
- Determine the data required to inform member communications, membership reporting, and other uses
- Develop data collection methods
- Document (written) database procedures
Produce and disseminate a standard membership report on a regular basis
- Essential metrics
Conduct periodic member research to identify member needs, satisfaction levels, environmental factors, and competitive elements
- Membership satisfaction survey
- Member needs assessment
- Regular lapsed member survey
Initiate a member retention/engagement program to gain attention and loyalty
- New member welcome/orientation
- Recognition
- Involvement
Implement (and document) a comprehensive renewal series
- Retention statistics
- Renewal series development
Establish (and document) an annual strategic membership recruitment campaign
- Membership prospects
- Campaign development
Implement standard practices with a clear understanding of current roles and responsibilities
- Volunteer leads: Board of directors, Committee members
- Admin staff member

Interested in learning about the benefits of membership in the ACTCA? Visit our Membership section to find all the details.

What's New

Our Membership Committee welcomes enthusiastic volunteers who are willing to support our committee and help grow our association. If you feel we are talking about you, then please contact your Committee Chair and learn more about how you can contribute to the ITSM training industry.

Committee Members

Judi Pare, Membership Committee Chair, B Wyze Solutions, Inc.

Vacant Position