The ATCTA Code of Conduct and ISO/IEC 20000: an Alignment

The ATCTA Code of Conduct aligns in many ways with the international IT Service Management standard, ISO/IEC 20000. This white paper compares the ATCTA’s quality standard, the Code of Conduct, with this Service Management standard.

Download this white paper to learn more about how both quality standards align and serve the IT Service Management market.

PDF format, 10 pages, 193KB

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The ATCTA Code of Conduct and ISO/IEC 20000

The ATCTA Code of Conduct: a Comparison

How does the ATCTA Code of Conduct compare with other Service Management organizations' Codes of Conduct such as IASSC, ISACA and PMI? This white paper will provide you with all the details.

Download this white paper to learn more about how Codes of Conduct in the Service Management market compare with each other.

PDF format, 5 pages, 126KB

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The ATCTA Code of Conduct And Other Service Management Organizations’ Codes of Conduct

Have you written or read a whitepaper lately that would benefit your fellow members?

White paper guidelines:

• Must be relevant to service management or training best practices
• Must not promote a specific product, service or organization
• Must be public domain or submitted/confirmed by the author

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