ITSM Academy, Inc., Ft. Lauderdale, FL, US
ITSM Academy, Inc.
100 West Cypress Creek Road
Ft. Lauderdale, FL 33309
(954) 491-3442 Phone
(954) 954-3424 Fax
Primary ATCTA contact: Jayne Groll, President
Services provided other than training: Workshops and advising in IT Service Management, ITIL, ISO/IEC 20000, Microsoft Operations Framework (MOF), Certified Process Design Engineer (CPDE) and Project Management. Licensed to issue IT Service Management Professional Diplomas (ITSMP) for Change Manager, Support Center Manager and Service Level Manager.
Level of membership: Founding Organization
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|Communication||Sales & Marketing|
|Industry Relations & Development|
Date founded: 2004
Date of initial accreditation: 2004
Number of instructors: 8