Governance & Compliance Committee Home Page

Welcome to the ATCTA Governance & Compliance Committee. On this page you can find news and announcements from the committee, the roster of committee members, the committee's mission and charter, as well as some frequently asked questions about the Governance & Compliance Committee.

Governance & Compliance Committee Responsibilities

Develop a written Governance & Compliance program
Ensure that appropriate data is captured and maintained in the Governance & Compliance Committee’s database
- Determine the Governance & Compliance data requirements
- Develop Governance & Compliance data collection methods
- Document (written) database procedures
Produce and maintain Governance & Compliance initiatives
- Code of Ethics
- Code of Conduct
- By-Laws
Conduct periodic member research to identify member Governance & Compliance needs, satisfaction levels, environmental factors, and competitive elements
- Membership satisfaction survey
- Member needs assessment
- Regular lapsed member survey
Initiate a Governance & Compliance improvement program to continuously increase the quality of Governance & Compliance
- New Governance & Compliance initiatives
- Involvement
Implement (and document) a comprehensive Governance & Compliance strategy
- Governance & Compliance Plan
- Governance & Compliance Processes and Procedures
- Governance & Compliance Tools
Establish (and document) an annual strategic membership recruitment campaign
- Membership prospects
- Campaign development
Implement standard practices with a clear understanding of current roles and responsibilities
- Volunteer leads: Board of directors, Committee members
- Admin staff member

Interested in learning about the benefits of membership in the ACTCA? Visit our Membership section to find all the details.

What's New

Our Governance & Compliance Committee welcomes enthusiastic volunteers who are willing to support our committee and help grow our association. If you feel we are talking about you, then please contact your Committee Chair and learn more about how you can contribute to the ITSM training industry.

Committee Members

Suzanne Van Hove, Governance & Compliance Committee Chair, SED-IT

Vacant Position